777casino Privacy Policy – Transparent and Responsible Personal Data Protection for Malaysian Players

777casino collects various categories of personal data depending on how you interact with our platform. Below is a detailed explanation of each category:

Account Registration Data: When you register a new account at 777casino, we collect your full name, email address, active Malaysian phone number, preferred username, and password (stored in an unreadable hashed format). All of this information is required to establish your unique identity on the platform.

Identity Verification Data: To comply with anti-money laundering regulations and to safeguard your account, 777casino may request identity verification documents at certain stages – particularly before your first withdrawal or for accounts with high financial activity. This may include a copy of your MyKad, passport, or other valid identification document.

Financial Transaction Data: All deposit and withdrawal transactions are recorded – including the payment method used (e.g. Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX), the transaction amount in MYR, the date and time, and the transaction reference number. We do not store your bank card number or eWallet login credentials directly – these are handled by the respective payment providers.

Gaming Activity Data: We record your gaming history at 777casino — including games played (slots, baccarat, jackpot, poker, Sports Betting on football, badminton, e-sports, and more), bet amounts, wins and losses, session durations, and general platform usage patterns. This data is used to monitor fair play, detect suspicious activity, and help us better understand our players' needs.

Technical Data: Our platform automatically records your IP address, device type and browser, operating system, general location data based on IP, and session logs. This data is essential for account security and technical troubleshooting.

Communication Data: When you contact 777casino customer support via live chat, email at support@777casino.fun, or any other channel, we retain records of those communications for reference, staff training, and service improvement purposes.

The personal data we collect is used solely for the legitimate purposes stated below. 777casino does not use your data for any other purpose without notifying you in advance:

• Account management: Processing registrations, verifying identities, managing logins, and handling all aspects of your 777casino account operations.
• Transaction processing: Processing deposits via your preferred Malaysian payment method and managing withdrawal of winnings to the same account.
• Platform security: Detecting and preventing fraud, money laundering, multiple account registrations, the use of bots or automation software, and any suspicious activity or conduct that violates our terms.
• Legal compliance: Fulfilling reporting obligations to relevant authorities when required by law, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• Customer support: Providing technical support and responding to enquiries you submit to the 777casino support team.
• Responsible gaming: Monitoring gameplay activity patterns to identify signs of problem gambling and taking appropriate protective action where necessary.
• Service improvement: Analysing aggregated usage patterns to understand which games are most popular among Malaysian players, which areas of the platform need improvement, and which new features are worth adding.
• Marketing communications: Sending information about 777casino promotions, bonuses, and latest offers — only to players who have consented to receive marketing communications. You may withdraw this consent at any time via your account settings or by contacting our support team.

777casino does not sell, rent, or trade your personal data to third parties. However, in the course of running a safe and efficient platform, there are limited situations where your data needs to be shared with certain parties:

• Payment service providers: When you make a deposit or withdrawal, the transaction details required to process your request are shared with the relevant payment service provider – such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, or your FPX bank. Only the minimum information necessary to complete the transaction is shared.
• Game providers: To ensure games run correctly, minimal session information (such as an anonymised player ID) may be shared with our game software providers. These providers are bound by strict confidentiality agreements.
• Technical service providers: Companies that assist us with server hosting, cybersecurity, platform analytics, and technical support services may have limited access to data necessary for performing their work. All such parties are bound by strict data processing agreements with 777casino.
• Legal authorities: 777casino will disclose player data to the relevant authorities when required by Malaysian law or a valid court order. This includes investigations into financial crime, money laundering, or related national security matters.

In all cases of data sharing described above, we ensure that recipients maintain security and privacy standards equivalent to those we uphold at 777casino. No data sharing takes place for third-party marketing purposes.

Protecting your personal data from unauthorised access, breaches, or misuse is 777casino's highest technical priority. We continuously invest in security infrastructure to keep your data safe at all times:

• Encryption in transit: All communications between your device and 777casino's servers are protected by TLS 1.3 with 256-bit encryption. This means that even if your data is intercepted in transit, it cannot be read by any unauthorised party.
• Encryption at rest: Sensitive data stored in our databases — including identity verification information and financial records — is encrypted to industry standards. Passwords are never stored in plain text; instead, we use a one-way, irreversible hashing algorithm.
• Internal access controls: Only 777casino staff who require access to specific data to perform their duties are permitted to view that data. We apply the least privilege principle, and all access is recorded in audit logs.
• Continuous security monitoring: Our systems are monitored 24/7 to detect unusual activity that may indicate an intrusion attempt or data breach. Our cybersecurity team responds to any alerts within defined timeframes.
• Regular security testing: 777casino conducts regular penetration testing carried out by independent third parties to identify and address any vulnerabilities in our systems before they can be exploited.

As a player who has entrusted your data to 777casino, you hold several important rights that we fully respect. Here is a summary of those rights and how to exercise them:

• Right to access: You have the right to request a copy of the personal data we hold about you. We will provide this information in a readable format within 30 days of receiving your request.
• Right to rectification: If the data we hold about you is inaccurate or out of date, you have the right to request a correction. Basic details such as your phone number or email address can be updated directly through your account settings.
• Right to erasure: In certain circumstances, you may request that we delete your personal data. Please note that we may need to retain certain data to fulfil legal obligations or for the minimum retention period required under Malaysian financial law.
• Right to data portability: You have the right to receive your personal data in a machine-readable format for the purpose of transferring it to another service provider, should you choose to do so.
• Right to object: You may opt out of having your data processed for direct marketing purposes at any time. This objection will take effect immediately.
• Right to withdraw consent: Where data processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal.
• Right to restrict processing: In certain situations, you may request that we restrict how we process your data while a decision on your deletion or objection request is being considered.

To exercise any of the rights above, contact our privacy team at support@777casino.fun, stating the right you wish to exercise along with your account details for identity verification. We will process your request within 30 days.

The 777casino platform uses cookies and similar tracking technologies to enhance your gaming experience and ensure the platform runs smoothly. Below is an explanation of the types of cookies we use:

• Essential cookies: These cookies are required for the platform's core functions – including maintaining your login session, remembering your language and display preferences, and securing your transactions. Without them, the platform will not work properly. This type of cookie cannot be disabled.
• Performance cookies: Used to analyse how players interact with the 777casino platform in aggregate – such as which pages are visited most frequently, which games are most popular, and where players encounter technical difficulties. This data helps us improve the platform.
• Functional cookies: Remembering your personal preferences – such as favourite games, display settings, and communication preferences – to deliver a more personalised experience every time you visit 777casino.
• Game session cookies: Used solely to maintain the integrity of your active gaming session – ensuring your Malaysia Super League football bet or baccarat session is not interrupted as you navigate between pages on the platform.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the 777casino platform. For guidance on managing cookies in your browser, refer to your browser's help documentation.

777casino retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or to meet our legal obligations. The following are general retention guidelines for different data categories:

• Active account data: For as long as your 777casino account remains active, your core account data (name, email, phone number) will be retained to support ongoing account management.
• Financial transaction records: Records of deposits and withdrawals in MYR are retained for a minimum of 7 years from the date of the transaction, in accordance with applicable financial and anti-money laundering legal requirements.
• Identity verification data: Documents such as copies of your MyKad or passport are retained for the period required under financial compliance law, typically between 5 and 7 years from the date of verification.
• Support communication records: Customer support conversation history is retained for 2 years for reference and service improvement purposes.
• Gaming history: Game activity logs are retained for 2 years for fair play auditing and dispute resolution purposes.
• Login and session data: Technical session logs are retained for 90 days for security and incident investigation purposes.

Once the retention period has expired and there is no legal requirement to keep the data, 777casino will securely delete or anonymise it using industry-recognised procedures.

The 777casino platform is strictly for individuals aged 21 and above. We do not knowingly collect personal data from minors or anyone under the age of 21. This is a policy we take very seriously.

During the registration process, we require confirmation that prospective players meet the minimum age requirement. If we determine that data has been collected from an individual below the minimum age, we will immediately:

• Closing the account in question
• Delete all data collected from that individual
• Returning any deposited funds to the original payment method
• Report the incident to the relevant authorities where required

If you have reason to believe that someone under the age of 21 is using the 777casino platform, please contact us immediately at support@777casino.fun. We will investigate the report promptly and take appropriate action.

The world of technology and data privacy law is constantly evolving. 777casino will update this Privacy Policy from time to time to reflect changes in our platform practices, new legal requirements, or added service features. Here is our commitment on how we handle amendments:

• For material changes – meaning changes that affect how we collect, use, or share your data in a significant way – we will provide at least 14 days' notice before the changes take effect, via in-platform notifications and an email to your registered address.
• The "Last Updated" date at the top of this page will always reflect when this Privacy Policy was most recently revised.
• For minor changes that do not materially affect your privacy rights — such as spelling corrections or language clarifications — we may not send a dedicated notice, but the updated date on this page will reflect the change.
• Continued use of the 777casino platform after any amendments take effect constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy page periodically to stay informed about how your data is protected at 777casino.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 777casino handles your personal data, our team is here to help. We are committed to providing transparent responses and satisfactory resolutions to every privacy enquiry.

• Privacy email: support@777casino.fun – include "Privacy Enquiry" in the email subject line to expedite processing. Responses within 24–48 business hours.
• Live Chat: Available directly within the 777casino platform – 24 hours a day, 7 days a week, including Malaysian public holidays.
• WhatsApp: Refer to the number displayed in the platform for faster support.

For formal requests relating to personal data rights (access, rectification, or deletion), please email support@777casino.fun with your account identity verification details so we can process your request securely and accurately. We will verify your identity before processing any data request to ensure your privacy is protected.